Inspection & Audit Services

Differences between Product Audit, Process Audit and System Audit

Make the Right Decision with the Audit System

There are several audit processes that a company will undergo. Starting from system audits, product audits, as well as process audits. All three have benefits for the sustainability of the company itself.

To find out more information about the benefits of the audit system. Let’s find out the fundamental differences between the three types of audits.

Definition of System Audit

Let’s first understand the meaning of this type of audit. This is an overall audit or process of auditing the whole. According to ISO 9001:2015, this type of audit can cover many aspects, including the organization, planning, supporting strategies, leadership, monitoring, operations, and evaluation.

It should also be noted that this audit system will run continuously. In it, an examination of external and internal issues will be carried out as needed.

Of course, there are many checks carried out in this audit. At the audit leadership level, management commitment and customer focus will be examined. In addition, the quality policy and the roles and responsibilities in a management system will also be discussed.

It is also stated that the system audit will check the operation process. The part examined starts with planning, designing, and controlling the operation process. In addition, it also includes product release and control of products that are already in circulation.

In the last part, the auditor will assess and evaluate customer satisfaction. Within the scope of this system audit, the auditor will also carry out quality improvement checks in a company.

Definition of Product Audit

Then how does it compare to a product audit? This is a form of audit to check the characteristics of a product. The factors examined are in the form of dimensions and other predetermined conditions. It also includes product function checks and will involve quality control.

Many factors will be examined in this product audit—starting from product packaging, taste, aroma, packaging identification, packaging information, production date, and expiration date. This applies to semi-finished products and products that are ready to be distributed to consumers.

Then what about service products? For example, for a bank that provides services to its customers. In this case, product audits are still being carried out in a different context.

Companies that provide products in the form of services or services will be examined for customer waiting time, staff competency, service speed, and so on.

Definition of Process Audit

Compared to product audits, process audits have a much broader scope. The process audit is an audit process that starts from the stage of receiving raw materials and the production process until the goods are sent to consumers. In addition, this audit also includes observations of supporting functions such as human resources and existing facilities.

Two techniques are used in auditing this process, forward and backward. On means that the audit is carried out from receiving raw materials until the finished goods are distributed to consumers. Meanwhile, the backward audit process means that a sample of goods already circulating in the market will be taken and observed as to what the previous method was like.

This audit will also examine the condition of production equipment and facilities, including maintaining equipment that is damaged during the production process.

A system, process, and product audits are equally important and must be adequately prepared by a company. This audit step can run more efficiently and effectively if entrusted to the right institution. Sucofindo is a trusted company that can carry out audits, certifications, and inspections throughout Indonesia.

For more information on inspection and audit services. You can read our article here. If you and your company need further information regarding our services, contact and consult about it here.

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